Make Room For More

Setting boundaries has so many benefits:

– increases focus

– prevents burnout

– maximizes impact

– creates more balance

But it can be hard to do.

One way to keep those boundaries… is to say No. But how do you do that, without ruining your relationships?

These simple 5 steps will help you to say no, without burning bridges:

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1/ Acknowledge Their Project

Tell the requester that what they’re doing is important, interesting, or awesome.

This gives them recognition that their choice to work on this project is a good one (even if you’re not choosing to).

This also starts off your response on a positive note.

2/ Thank Them for Reaching Out

Say thank you, since they thought of you to help.

The request itself is a compliment to your abilities, skill, and their desire to work with you..

Showing gratitude goes a long way and builds to the positive part of the message.

3/ Say No Politely, Without Apologizing

This is where you need to be firm and clear, yet kind.

Don’t let fear of their reaction keep you from setting this important boundary for yourself.

You also don’t need to apologize.

You are clear on your priorities – which signals that you are a strong leader.

4/ Provide Them Value

But don’t leave them empty handed.

Give them something to walk away with.

Whether that’s initial thoughts and advice, referral to someone with more

information, introduction to someone that can help, a link to a helpful article…

This helps build the relationship, while saying no at the same time.

5/ Put It All Together, and Smile

Here’s an example:

“What an interesting project! I’m grateful for the opportunity to work on it, and it’s unfortunate that I’m not able to take this on right now.

Here’s a few immediate thoughts I had… I hope these help.”

Building in acknowledgement, gratitude and support still gives the other person something,

while you set and keep your boundaries.

It might feel weird at first… but just practice these steps and you’ll grow skill and confidence

in creating the space you need to truly make an impact as a leader.

“A ‘no’ uttered from the deepest conviction is better than a ‘yes’ uttered merely to please – or worse; to avoid trouble.”

– Mahatma Gandhi

Indian independence activist and leader